An AI voice assistant that answers your calls in Arabic and English
Questions like “what are your opening hours?”, “where are you located?” and “how much is the service?” take your team’s time every day. The AI voice assistant answers them instantly at any hour, and when a caller needs a person it transfers them to the right department.
A natural voice conversation
It listens and replies by voice in Arabic, English, or the caller’s own language automatically.
Answers from what you wrote
Instructions and a knowledge base: prices, policies, addresses and frequent questions — it does not invent what is not written.
Transfers to the right person
You define the transfer targets and when to use each: “Sales for orders and prices”.
Clear safety limits
A fallback destination if the provider is down, a maximum conversation length, and optional permission to end the call after saying goodbye.
The transcript is kept
What the assistant and the caller said appears as text in the call details.
Works anywhere in the flow
Use it as the destination of a number, an IVR key, after-hours calls, or an outbound campaign.
How to get started
Enable AI
Enter your provider key (stored encrypted and never shown again), or use the key included in your plan where available.
Write what the assistant knows
Instructions, greeting, voice and language, and the transfer targets.
Send calls to it
Choose it as the destination of a number, a key or after-hours calls.
Frequently asked questions
Does the assistant understand Arabic dialects?
It relies on current speech models that handle spoken Arabic, and accuracy varies with dialect and line quality. Try it on your own calls first and always keep a transfer to a person available.
How much does the AI assistant cost?
With your own key, the AI provider bills you directly per minute of conversation, with no markup from QuipCalls.
What if the AI provider is down?
The call goes automatically to the fallback destination you set — a queue or voicemail is recommended.
Can the assistant end the call or make things up?
It ends a call only if you allow it, and its instructions bind it to answer from what you wrote. Review transcripts regularly to improve the instructions.
Related features
AI call analysis
Summary, customer mood, topics and automatic tags — without playing every recording.
Learn moreIVR menus
“Press 1 for sales, 2 for support” menus that greet and route callers without a receptionist.
Learn moreBusiness hours & voicemail
Working schedules and holidays, plus a one-tap manual open or close for emergencies.
Learn moreRelated articles
AI Voice Agents for Customer Service: A Practical Guide
What AI voice agents do well on customer calls, where a human is still needed, how to write their instructions, set safe limits and review transcripts.
IVR Guide: How to Design a Phone Menu Callers Can Follow
What an IVR auto-attendant is and how to design a clear phone menu: short options, the right order, after-hours handling, a path to a human, and testing.
Ready to run your call center on the lines you already have?
Tell us how many agents you have and what kind of lines you use, and we will show you the system working for your case, step by step.